We collect data to provide a personalised and optimised experience. Please see the following ways in which we collect, use and manage your data.
Our Company is part of Uncommon Folk which includes the Uncommon Club. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or register for our services.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
Our Company collects the following data:
Basic Personal identification information (Name, email address, phone number, etc.)
Website analytics data
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services (including event registration, joining Uncommon Club, and signing up to email communications).
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Our Company collects your data so that we can:
Process your order and manage your account.
Email you with monthly newsletters, special offers on other products and services we think you might like.
Update you on exclusive news and information
We do not currently share data with any third party organisations. In the unlikely event that this changes, we will notify you. We will only collect data required to process the above.
Our Company securely stores your data within external partners WordPress and Flodesk.
Our Company will keep your data (as highlighted above) for six years if you become an inactive within our services. Once this time period has expired, we will delete your data by removing your record. Information you provide for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
We do everything in our power to protect your data. Unfortunately, we cannot be responsible for illegal breaches that may occur.
Partner companies
We work with the following companies to maximise your experience with us. We will only share your data with our partner companies for the purpose stated.
Flodesk to deliver email newsletters and additional information
WordPress- we use WordPress as our main website provider and for mailing lists of waitlists.
Accounting software and membership software to manage your membership and payment option to Uncommon Club in a professional manner.
Please visit the website of these provider to find their own Privacy Policy.
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
We will only ever send marketing updates to those who have opted in to our mailing lists.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@uncommon-folk.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
Targeting advertising
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th October 2021.
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:hello@uncommon-folk.com
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
https://ico.org.uk/make-a-complaint/
Website analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Google Analytics, our website analytics provider, to learn about site traffic and activity.
Website Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies WordPress/Google uses.
These functional and required cookies are always used, which allow WordPress, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Customer Account
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with WordPress, our website hosting provider, so they can provide website services to us.
Abandon Cart Email
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Email Marketing
Providers:
Flodesk
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Flodesk, our email marketing provider, so they can send these emails on our behalf. We use Flodesk email for waitlist users, collecting emails from those who sign up to our waitlists using email forms.
We use Flodesk as our main mailing list for monthly newsletters, updates and general marketing campaigns. This data is gathered via email forms on this website and stored within Flodesk.
Your data will never be given to external providers other than listed above. You can unsubscribe at any time.
